Douglas J. Witten of Innovative ADR International. Courtesy photoAI, Innovation and ADR: The Future Is Now
As ChatGPT and other large language models, such as Gemini, Claude and even legal-specific platforms have emerged, AI’s potential to shape ADR processes is eminently clearer.
January 29, 2025 at 06:29 PM
6 minute read
In 2011, IBM’s Watson computer system—then an early, noteworthy triumph of artificial intelligence (AI)—was making headlines. Watson had defeated a couple of former "Jeopardy!" champions, dazzling with its encyclopedic knowledge and recall. Watson tantalized us with visions of AI technology solving problems in groundbreaking ways, in the health care context and beyond.
Only that didn’t happen as planned. By 2022, Watson Health had fizzled and IBM sold it to a private equity firm. Nonetheless, Watson gave alternative dispute resolution (ADR) professionals an early AI “aha!” moment. With such capacity and promise, was AI next coming for our jobs as attorneys, mediators and arbitrators?
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