The CEO of Netflix said he was sorry for mishandling a recent price increase that caused customers to cancel the service in droves. But the apology was drowned out by a decision that angered subscribers all over again.The company will split into two services-one with an odd new name that offers the familiar discs in red envelopes and another for online streaming of TV shows and movies.
September 21, 2011 at 12:00 AM
1 minute read
The CEO of Netflix said he was sorry for mishandling a recent price increase that caused customers to cancel the service in droves. But the apology was drowned out by a decision that angered subscribers all over again.
The company will split into two services-one with an odd new name that offers the familiar discs in red envelopes and another for online streaming of TV shows and movies.
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