Toyota Motor Corp. in 2008 succeeded in blocking a formal recall of Sienna minivans linked by U.S. regulators to 98 injuries caused by collapsing liftgates, according to company and U.S. documents.
Instead of issuing a recall under the U.S. Safety Act, Toyota sent letters to owners of 196,222 Sienna vans offering to replace struts on the liftgates as part of a “safety improvement campaign” without acknowledging a defect. The National Highway Traffic Administration accepted the response and stopped pressing for a costlier recall, agency documents show.
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