When AON Corp. slashed its outside counsel roster from about 400 to 23 law firms in 2005, it quizzed the firms about their technology offerings.
“We asked them about extranets, electronic billing, and litigation management,” said David Cambria, director of legal operations at the Chicago-based company. But Cambria said that he didn’t really care whether firms had all of those products. He had another agenda: “I wanted to know if the firms were playing in the same pool as me,” said Cambria.
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