Surprises may be overrated in general, and for a GC reporting to a CEO and a board of directors, they are rarely welcome-especially when it’s time to present the monthly tab from outside counsel.
The size and unpredictability of that expense has long prompted GCs to exercise alternative controls in purchasing outside legal services-discounts, flat fees, negotiated rates, smaller firms and outsourcing. One potentially valuable tool has been used for years in other areas of business, such as construction, marketing, manufacturing and sales. It’s called project management, and it’s an established method for planning work, tracking progress and reporting status and changes.
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