Imagine the significant costs and time you and your clients could save by settling a case using only a computer. With the proper tools, an affinity for alternative dispute resolution and the appropriate type of case, this desire can become a reality.
The reason is the (re)emergence of online dispute resolution (ODR). Since 1996, ODR has described a “broad category” of services. It encompasses any variation of mediation, arbitration or dispute resolution that occurs outside the courtroom and at least partially online.
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