Susan Hackett’s annual “rant” on law firm rate increases stems from her experience as the voice of in-house counsel at ACC for 22 years.
It’s that most wonderful time of the year: when law firms and general counsel begin their annual antler bash over firm rate increase notices. Like the stale, dry, and tasteless fruitcake Aunt Matilda packs into the mail each year that elicits a collective moan upon receipt, law firms keep sending their clients these crazy “rate-increase” letters around December.
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