I want to share a story that I feel illustrates what sometimes can be the dramatic difference between having representation and not. It is also a story that makes me proud to serve on the board of Georgia Legal Services Program, which offers legal representation to those who cannot otherwise afford it.

My aunt recently was called by a telemarketer regarding debt collection for a computer she allegedly financed. She had not financed a computer and wanted to clear up the confusion. The telemarketer asked for the last four digits of her Social Security number. My aunt is smart, personable and very well-educated. Knowing she had not financed this debt, she truly believed that providing the last four digits of her Social Security number would close the book on this issue. The telemarketing agent confirmed with her that the Social Security number of the debtor was in fact different from hers.

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