Grady Memorial Hospital has signed a settlement agreement with the U.S. attorney in Atlanta to end an investigation into allegations that the hospital broke civil rights laws by failing to communicate effectively with individuals who are deaf or hard of hearing.
U.S. Attorney John Horn said in a statement released Tuesday that his office initiated the investigation based on a complaint that Grady had failed to provide the services required by the federal Americans with Disabilities Act. The complainant, who is deaf and relies on American Sign Language as his chief means of communication, had been treated at Grady’s emergency room after a fall from a ladder, prosecutors said. He reported that he did not understand most of what Grady’s staff attempted to communicate to him because the hospital did not bring in a sign language interpreter or make use of any other auxiliary aid or service that would have enhanced communication.
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