Your task is to respond to the demand letter your client recently received from a lawyer who followed the advice provided by Lee Parks last month in the Daily Report. This demand letter was well crafted in both tone and content. It educated the recipient about the claims asserted and suggested early resolution of the dispute.

Before sending a quick “jump in the lake” response, consider the following: just as a well-drafted demand letter can create progress toward resolution, an effective response letter can move the dispute closer to a successful resolution.

1. Determine What Makes a ‘Win’

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