Gwendolyn McQueen appeals from the trial court’s grant of summary judgment to Minolta Business Solutions, Inc., in this breach of warranty action. Finding no error, we affirm. To prevail at summary judgment under OCGA § 9-11-56, the moving party must demonstrate that there is no genuine issue of material fact and that the undisputed facts, viewed in the light most favorable to the nonmoving party, warrant judgment as a matter of law. On appeal from the grant of summary judgment this Court conducts a de novo review. Citations and punctuation omitted. Culberson v. Mercedes-Benz USA , 2005 Ga. App. Lexis 691 decided June 29, 2005. Viewed in this light, the evidence showed that, on March 8, 2002, McQueen purchased a Minolta copier from office supply retailer Colson Business Systems, Inc. “Colson”. At the bottom of the Colson purchase agreement, there was a reference to the “Colson Business Systems, Inc. Guaranteed Performance” plan,1 which would cover the copier if the purchaser enrolled in Colson’s “Authorized Equipment Maintenance and Supply Program.” According to Colson, McQueen did not enroll in the maintenance program, so the copier was only covered under its 90-day service agreement. The Colson purchase agreement did not refer to Minolta, other than showing the copier was a Minolta brand, and there was no indication on the agreement that the copier was covered under a Minolta warranty. Shortly after Colson delivered the machine to McQueen’s business, the machine began making poor quality, unusable copies. McQueen contacted Colson, which sent repairmen to McQueen’s business several times to fix the copier.
When the copier continued to malfunction, McQueen wrote a letter to Minolta in April 2002 complaining about the copier and Colson’s failure to repair it. Other than asking for Minolta’s help in resolving the problem with Colson, McQueen’s letter did not ask for any specific relief, nor did it refer to any implied or express warranties given by Minolta. According to McQueen, a Minolta representative contacted her a week later to tell her he had forwarded a copy of the letter to Colson. The record does not contain any other response to the letter.