Doyle, Presiding Judge. These appeals arise following the partial dismissal of wrongful death claims brought by parents in their individual and estate administrator capacities against Universal Health Services, Inc. (“UHS”); UHS of Delaware, Inc. (“UHS Delaware”); UHS of Anchor, LP, d/b/a Crescent Pines Hospital and Anchor Hospital (“the Hospital”); Psychiatric Solutions, Inc.; Dr. Arun Kantamneni; and Arun K. Kantamneni MD, Inc. The claims are based on the deaths of the plaintiffs’ adult children, Matthew Hicks, Destiny Olinger, and Sophia Bullard, who were shot and killed by Jacob Kosky after he allegedly received improper mental health treatment from the defendants.[1] In Case No. A22A0204, the plaintiffs appeal from the dismissal of their survivor/non-estate wrongful death claims, arguing that the trial court erred by ruling that the two-year statute of limitation was not tolled by OCGA § 9-3-99 (“the Tolling Statute”), which pauses the statute of limitation for tort claims brought by crime victims while the criminal prosecution is pending. In Case No. A22A0205, defendant UHS cross-appeals the trial court’s denial of its motion to dismiss for lack of personal jurisdiction under Georgia’s Long Arm Statute.[2] For the reasons that follow we affirm in Case No. A22A0204, and we reverse in Case No. A22A0205. Factual and Procedural Background The record shows that in January 2021, the parents initiated the present actions seeking damages arising from the shooting deaths of their children.[3] The complaints alleged that in October 2016, 24-year-old Kosky, who had a mental health history that included suicidal and homicidal ideations, was involuntarily admitted to Crescent Pines, an in-patient mental health treatment facility owned and operated by certain corporate defendants, and evaluated by Dr. Kantamneni. According to the complaint, despite Dr. Kantamneni’s recognition that Kosky was a danger to himself and others, Kosky was discharged three days later without adequate supervision or treatment. On October 26, 2016, 11 days after his discharge, Kosky attended a bonfire gathering with his sister, and following a dispute, he briefly left the gathering, later returning with a firearm; Kosky then shot and killed Hicks, Bullard, Olinger, and Gibson.[4] Kosky pleaded guilty but mentally ill on February 8, 2019.[5] More than four years after the shooting, on January 5 and 6, 2021, the parents of Hicks, Bullard, and Olinger filed the present actions, which later were consolidated for purposes of this appeal. The parents sued in their capacities as individuals (i.e., surviving parents) and as administrators of their children’s estates, enumerating claims for ordinary and professional negligence, negligence per se, and wrongful death.[6] The complaints, in part, broke down the damages sought: (a) based on the children’s estates’ claims for pre-death pain and suffering, hospital bills, and funeral expenses (“Estate claims”); and (b) based on the parents’ wrongful death claims as survivors seeking the full value of the lives of their children (“Survivor claims”).[7] After the defendants filed answers, in February 2021, Kantamneni moved to dismiss as untimely the Survivor claims for wrongful death but not the Estate claims. UHS Delaware and the Hospital joined Kantamneni’s motion. The moving defendants noted that the complaints were not filed within the two-year statute of limitation for personal injury torts,[8] and the statute of limitation was not tolled by OCGA § 9-3-99. That Code section extends the statute of limitation “with respect to any cause of action in tort that may be brought by the victim of an alleged crime which arises out of the facts and circumstances relating to the commission of”[9] the crime. Following the parties’ briefing of the issue, the trial court granted the motion to dismiss the Survivor claims, noting that the Estate claims remained viable. The trial court explained that the parents could not invoke the Tolling Statute because they were not victims of a crime. The trial court certified its ruling for immediate review, and the parents now appeal that ruling in Case No. A22A0204. Meanwhile, in March 2021, UHS appeared specially and moved to dismiss for lack of personal jurisdiction.[10] Finding that UHS and its operations met the criteria for Georgia Long Arm jurisdiction and that Due Process notions of fairness were not violated, the trial court held that it had personal jurisdiction over UHS. UHS appeals that ruling in Case No. A22A0205. Case No. A22A0204 1. The parents contend that the trial court erred by ruling that OCGA § 9-3-99 does not toll the two-year statute of limitation with respect to the Survivor claims. That Code section provides in full: The running of the period of limitations with respect to any cause of action in tort that may be brought by the victim of an alleged crime which arises out of the facts and circumstances relating to the commission of such alleged crime committed in this state shall be tolled from the date of the commission of the alleged crime or the act giving rise to such action in tort until the prosecution of such crime or act has become final or otherwise terminated, provided that such time does not exceed six years, except as otherwise provided in Code Section 9333.1 [pertaining to childhood sexual abuse].[11] The parents argue that the trial court too narrowly defined the term “victim,” and incorrectly concluded that their Survivor claims fall outside the scope of those claims covered by the Tolling Statute. We disagree. Our analysis is governed by the familiar rules of statutory construction. When we consider the meaning of a statute, we must presume that the General Assembly meant what it said and said what it meant. To that end, we must afford the statutory text its plain and ordinary meaning, we must view the statutory text in the context in which it appears, and we must read the statutory text in its most natural and reasonable way, as an ordinary speaker of the English language would.[12] The common and customary usages of the words are important, but so is their context. For context, we may look to the other provisions of the same statute, the structure and history of the whole statute, and the other law — constitutional, statutory, and common law alike — that forms the legal background of the statutory provision in question.[13] “When we construe [a statute] on appeal, our review is de novo.”[14] The dispositive question on appeal is whether a wrongful death claim brought by a surviving parent to recover the value of the life of a child who was fatally shot is a “cause of action in tort that may be brought by the victim of an alleged crime.”[15] This statutory language appears in an article of the Code that sets out the various types of tolling provisions generally applicable to statutes of limitation in civil actions.[16] The Code does not define the term “victim” in this area, “so we look to the ordinary meaning of that word in context.”[17] In ordinary usage, the word “victim” is defined as “one that is acted on and usually adversely affected by a force or agent,” and “one that is injured [or] destroyed . . . under any of various conditions [such as a car crash or murder].”[18] Black’s Law Dictionary defines the term as “[a] person harmed by a crime, tort, or other wrong.”[19] In a vague sense, it could be said that the harm of a shooting extends beyond the person shot,[20] but the ordinary dictionary definition is consistent with a natural and reasonable understanding of the term as referring to the person who is “acted on,” i.e., the person shot by the shooter. Put succinctly, the crime at issue here is murder, and the parents have not been murdered. Under this natural construction, the parents are not victims of the crime of murder. Looking to other Code sections, we note that when the term is used elsewhere and not specifically defined, the word “victim” is used in its ordinary sense — referring to the person acted on — and is distinct from family members or others who may nevertheless experience indirect harm. For example, with respect to victim notification in OCGA § 17-10-1.1 (a), “[a] prosecuting attorney bringing charges against a defendant shall notify, where practical, the alleged victim or, when the victim is no longer living, a member of the victim’s family of his or her right to submit a victim impact form.”[21] And in OCGA § 17-10-1.2, “[i]n all cases in which the death penalty may be imposed, . . . the court shall allow evidence from the family of the victim.”[22] The “victim” is distinct from “the family of the victim.” Similarly, with respect to victim compensation under OCGA § 17-15-7 (b), “[a] surviving spouse, parent, stepparent, child, or stepchild who is legally dependent . . . upon a deceased victim shall be entitled to file a claim under this chapter if the deceased victim would have been so entitled. . . .”[23] In each of these instances, reading the word “victim” to include people not directly acted upon is unnatural and would render the references to surviving family members mere surplusage, which is a construction that we avoid.[24] So, when not otherwise defined, the word “victim” has been used by the General Assembly in the ordinary sense and has not included people who were not the direct objects of the crime, particularly if the victim is deceased. In these other instances in which the General Assembly intended to include people indirectly impacted such as family members or dependents, it made explicit references to those people. Further, despite not defining the term “victim” in the Tolling Statute, the General Assembly has defined it elsewhere. For example, in the Crime Victims’ Bill of Rights,[25] the legislature defined “victim” as follows: (A) A person against whom a crime has been perpetrated or has allegedly been perpetrated; or (B) In the event of the death of the crime victim, the following relations if the relation is not either in custody for an offense or the defendant: (i) The spouse; (ii) An adult child if division (i) of this subparagraph does not apply; (iii) A parent if divisions (i) and (ii) of this subparagraph do not apply; (iv) A sibling if divisions (i) through (iii) of this subparagraph do not apply; or (v) A grandparent if divisions (i) through (iv) of this subparagraph do not apply; or (C) A parent, guardian, or custodian of a crime victim who is a minor or a legally incapacitated person except if such parent, guardian, or custodian is in custody for an offense or is the defendant.[26] Likewise, with respect to restitution to crime victims, OCGA § 17-14-2 (9) also defines victim with more detail: “Victim” means any: (A) Natural person or his or her personal representative or, if the victim is deceased, his or her estate; or (B) Any firm, partnership, association, public or private corporation, or governmental entity suffering damages caused by an offender’s unlawful act; provided, however, that the term “victim” shall not include any person who is concerned in the commission of such unlawful act. . . . And the term “damages” specifically includes damages from a wrongful death action.[27] But in each of these cases where the term was defined, the General Assembly was explicit that these more detailed definitions apply only for purposes of the article or chapter in which they appear (which does not include the general tolling provisions in Title 9 of the Code). This Court previously has said that if the General Assembly demonstrates a clear intent to define a term in one place and does not so define it in another, we do not import the definition where it has not been used.[28] It stands to reason, therefore, that these more detailed definitions do not apply where they do not appear, and the legislature did not otherwise demonstrate an intent to expand the reach of the Tolling Statute beyond the ordinary sense of “the victim of an alleged crime,” i.e., the person against whom a crime was perpetrated. We are left with language that, on its face, is plain. The fact that the statute does not define the term “victim” does not make the statute ambiguous in this case, it just means that we apply the ordinary meaning of the term.[29] The parents were not shot, so they are not the victims of this crime. The victims of the crime are deceased, so they cannot bring the present wrongful death claims. Thus, given the clear and unambiguous statutory text, our search for meaning ends:[30] the Tolling Statute does not apply to the Survivor claims brought by the parents of the crime victims in this case.[31] Looking more broadly to the legal context, this interpretation squares with the nature of a wrongful death claim, which is, by definition, not a claim “that may be brought by”[32] the decedent. As explained by the Georgia Supreme Court, “the cause of action for wrongful death belongs to the decedent’s survivors and benefits them directly,” even though the damages for the value of the decedent’s life are measured from the perspective of the decedent (not the parent).[33] Our case law is clear that despite any commonality in the damages sought, the cause of action itself belongs to the surviving parent, not the victim.[34] Therefore, the Survivor claims are not “cause[s] of action in tort that may be brought by the victim of an alleged crime,”[35] and the trial court correctly held that the Survivor claims were untimely filed.[36] Case No. A22A0205 2. In this case, UHS appeals from the denial of its motion to dismiss for lack of personal jurisdiction. UHS is the holding company for UHS Delaware and the Hospital (also called UHS of Anchor, LP, d/b/a Crescent Pines Hospital and Anchor Hospital). UHS contends that the trial court erred by concluding that it could exercise personal jurisdiction over UHS under the Georgia Long Arm Statute,[37] and by considering certain exhibits proffered by the plaintiffs to do so. Because we conclude that the trial court erred by ruling that the plaintiffs had met their burden, we reverse. A motion to dismiss for lack of personal jurisdiction must be granted if there are insufficient facts to support a reasonable inference that the defendant can be subjected to the court’s jurisdiction. [UHS], as the defendant moving to dismiss, bears the burden of proving lack of jurisdiction. And to the extent that defendant’s evidence controverts the allegations of the complaint, plaintiff may not rely on mere allegations, but must also submit supporting affidavits or documentary evidence. Where as here, the motion was decided on the basis of written submissions alone, any disputes of fact in the written submissions supporting and opposing the motion to dismiss are resolved in favor of the party asserting the existence of personal jurisdiction, and the appellate standard of review is nondeferential.[38] UHS asserts that as the holding company, it lacks sufficient contact with Georgia to support the exercise of personal jurisdiction under the Long Arm Statute, OCGA § 9-10-91. That statute provides, in relevant part: A court of this state may exercise personal jurisdiction over any nonresident . . . as to a cause of action arising from any of the acts, omissions, ownership, use, or possession enumerated in this Code section, in the same manner as if he or she were a resident of this state, if in person or through an agent, he or she: (1) Transacts any business within this state; (2) Commits a tortious act or omission within this state, . . . ; (3) Commits a tortious injury in this state caused by an act or omission outside this state if the tortfeasor regularly does or solicits business, or engages in any other persistent course of conduct, or derives substantial revenue from goods used or consumed or services rendered in this state. . . . With respect to transacting business in Georgia, [j]urisdiction exists . . . if [1] the nonresident defendant has purposefully done some act or consummated some transaction in this state, [2] if the cause of action arises from or is connected with such act or transaction, and [3] if the exercise of jurisdiction by the courts of this state does not offend traditional fairness and substantial justice.[39] As a threshold matter, we note that the corporate structure established in this case is not unusual. Further, [i]t is well established that as long as a parent and a subsidiary are separate and distinct corporate entities, the presence of one in a forum state may not be attributed to the other. Generally, a foreign parent corporation is not subject to the jurisdiction of a forum state merely because a subsidiary is doing business there. Where the subsidiary’s presence in the state is primarily for the purpose of carrying on its own business and the subsidiary has preserved some semblance of independence from the parent, jurisdiction over the parent may not be acquired on the basis of the local activities of the subsidiary.[40] Here, the trial court relied on the evidentiary submissions provided by the parties. UHS submitted an affidavit by Michelle Carson, senior counsel for UHS Delaware, which is a subsidiary of UHS that manages other UHS subsidiaries that operate healthcare facilities, including the Hospital. The Carson affidavit averred that UHS Delaware is the management company for UHS, which is incorporated under the laws of Delaware, with a principal place of business in Pennsylvania. UHS functions only as a holding company that has no actual day-to-day operations. The healthcare facility that treated Kosky is owned and operated by UHS of Anchor, L.P., which is an indirect subsidiary of UHS. UHS of Anchor is licensed in Georgia to provide healthcare services and does business as the Crescent Pines Hospital. According to the affidavit, UHS does not have any employees, is not registered to do business in Georgia, is not a licensed healthcare provider, does not provide healthcare services, and is not involved in the day-to-day operations of UHS of Anchor. Simlarly, UHS does not dictate staffing levels or have any involvement in hiring or training of UHS of Anchor employees. Despite this evidence, the trial court found that UHS conducted “a great deal of business” in Georgia, relying on the following facts: it applied for a certificate of need (“CON”) in 2008 to open the Crescent Pines Hospital,[41] it disclosed substantial revenue generated in Georgia in its annual report and corporate 10-K filing, it commingled employees between UHS and its Georgia subsidiaries, and it engaged a lobbyist in Georgia. First, with respect to the CON application, the application on its face is clear that the applicant is UHS of Crescent Pines — UHS is listed only as a “parent company.” Likewise, UHS of Crescent Pines is listed as the legal owner of the facility as well as the operator of the facility. The application further explains that UHS “is the owner of UHS of Georgia Holdings, Inc., which is the sole member of UHS Crescent Pines, LLC.” Thus, according to the CON application, UHS is two corporate entities removed from the owner and operator of the Hospital. This is entirely consistent with the averments in the Carson affidavit that UHS is a holding company and has no operations in Georgia.[42] Based on the information in the CON application, the trial court erred by concluding otherwise. Next, with regard to the annual report and Form 10-K statements regarding revenue generated by operations in Georgia, these documents reflect the same discrete corporate structure outlined in the CON application and Carson affidavit. For example, the UHS annual report explains the structure plainly: UHS is a registered trademark of UHS of Delaware, Inc[.], the management company for Universal Health Services, Inc.[,] and a wholly owned subsidiary of Universal Health Services. Universal Health Services, Inc.[,] is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. Any reference to “UHS or UHS facilities” . . . which relates to healthcare or management operations is referring to Universal Health Services’ subsidiaries including UHS of Delaware. Further, the terms “we,” “us,” “our” or “the company” in such context similarly refer to the operations of Universal Health Services’ subsidiaries including UHS of Delaware. Any reference to employment at UHS or employees of UHS refers to employment with one of the subsidiaries of Universal Health Services, Inc., including its management company, UHS of Delaware, Inc. The Form 10-K contains nearly identical language explaining the corporate structure and the context for statements regarding UHS throughout that document. Based on this language in the annual report and Form 10-K, it cannot be said that generalized statements about UHS investment in or revenue derived from Georgia reflect any operations actually conducted by UHS as opposed to its subsidiaries. Next, with respect to alleged “commingling” employees of UHS and its subsidiaries, the Carson affidavit establishes that UHS does not have employees, and to the extent that UHS shares any officers with its subsidiaries, “the separate identity of a subservient corporation is not destroyed merely by the fact that it is used by the parent for the parent’s ends, or even by the fact that they have the same officers and offices.”[43] So long as a parent and subsidiary maintain separate and distinct corporate entities, the presence of one in a forum state may not be attributed to the other. Generally, our cases demand proof of control by the parent over the internal business operations and affairs of the subsidiary in order to fuse the two for jurisdictional purposes. The degree of control exercised by the parent must be greater than that normally associated with common ownership and directorship.[44] There simply is no evidence of this type of dominion or control by parent UHS over its subsidiaries; the uncontroverted evidence is to the contrary. Finally, with respect to engaging a lobbyist, the plaintiffs point to a website printout of a lobbyist registration in Georgia under the entity “UHS.” The record does not disclose which UHS entity hired the lobbyist, and it is undisputed that multiple UHS subsidiaries operate in Georgia. Further, the above corporate structure and the Carson affidavit makes it clear that UHS is not involved in the operations of its subsidiary entities, and UHS Delaware (which remains in the suit) is the operational management subsidiary. Based on this record, the mention of “UHS” in a lobbyist registration is insufficient to demonstrate contacts with Georgia for purposes of long-arm jurisdiction.[45] Judgment affirmed in Case No. A22A0204; reversed in Case No. A22A0205. Reese, J., and Senior Appellate Judge Herbert E. Phipps concur.
