Rickman, Judge. Hans and Linda Gyllstrom appeal the trial court’s order dismissing their complaint against The Blue Stone Condominium Association, Inc. (“Blue Stone”) and members of Blue Stone’s Board of Directors (the “Board”). They contend that the trial court erred by dismissing their complaint for failure to follow a dispute resolution provision contained within the governing condominium instruments. For the reasons that follow, we reverse the trial court’s order and remand the case. We review de novo a trial court’s ruling on a motion to dismiss. See DeKalb County v. City of Chamblee, 369 Ga. App. 503, 503 (894 SE2d 59) (2023). “In deciding a motion to dismiss, all pleadings are to be construed most favorably to the party who filed them, and all doubts regarding such pleadings must be resolved in the filing party’s favor.” (Citation and punctuation omitted.) Id. at 503-504. “[T]he pleadings to be construed include any exhibits attached to and incorporated into the complaint and the answer.” Babalola v. HSBC Bank, USA, N.A., 324 Ga. App. 750, 750 (751 SE2d 545) (2013). So viewed, the complaint alleges the following. The Gyllstroms own a condominium at the Blue Stone Condominiums and have resided there for approximately 22 years. On May 4, 2022, a member of the Board informed the Gyllstroms that someone had discovered certain information about a Gyllstrom family member through an internet search and that the Board’s attorney had informed the Board that this information needed to be published to the other residents of the condominiums. A draft letter to the other residents identified the Gyllstroms, stated that their son was on the “sex offender list,” and stated that their son would not be allowed to have his own keys to their unit or to walk around the premises unescorted. Hans Gyllstrom requested that publication of the letter be withheld or delayed and exchanged text messages with the Board member seeking information about the agreements or regulations that formed the basis for the proposed letter. On May 13, 2022, the Board sent an email to the residents of the Blue Stone condominiums, which included the following: Recently, we became aware of a particularly delicate situation. And, after confirming this information with official sources, we consulted our attorney, were compelled to make certain general information about that situation known to the rest of the community. Therefore, we are hereby informing you that we have a semi-regular visitor to Blue Stone who is actively listed on the Georgia Sex Offender Registry. To be clear, this person is a visitor, NOT a resident. Let us repeat that: NOT a resident. We have made it clear to the relevant parties that this person is not to be on the property unescorted and ensured that this person does not have any means (keys, FOB) of entering the premises without proper escort.