Credit: Right 3/Adobe Stock DSBA to Hold Call Trends CLE
The Delaware State Bar Association (DSBA) is scheduled to host a CLE webinar sponsored by the Ruby Receptionists Inc. titled "Call Trends Every Attorney Should Know."
November 06, 2023 at 01:00 PM
1 minute read
On the Move
The original version of this story was published on Delaware Law Weekly
The Delaware State Bar Association (DSBA) is scheduled to host a CLE webinar sponsored by the Ruby Receptionists Inc. titled "Call Trends Every Attorney Should Know."
Client expectations are at an all-time high—leaving today's firms in need of ways to predict and address the needs of the people they serve. Fortunately, over-the-phone conversations provide an answer for both. Ruby Receptionists recently analyzed over 62 million customer calls to find out what impact the phone has on today's businesses and it found some eye-opening trends. In this presentation, those findings are to be shared along with practical tips anyone can use to delight customers and make phone calls work for their business.
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