DoorDash Seeks Individual Arbitration for Sales Tax Class Action Claims
Attorneys for the San Francisco-based DoorDash argued in a court filing late last week that customers who sign up to use DoorDash agree to the company's terms and conditions, which mandate binding individual arbitration for disputes and a waiver of the right to participate in class actions.
June 17, 2019 at 03:32 PM
3 minute read
The original version of this story was published on Delaware Law Weekly
DoorDash Inc. has asked a Delaware judge to dismiss a proposed class action that accuses the on-demand food-delivery service of improperly collecting sales tax in states that don't allow it, claiming that the dispute should be hashed out privately in arbitration.
Attorneys for the San Francisco-based DoorDash argued in a court filing late last week that customers who sign up to use DoorDash agree to the company's terms and conditions, which mandate binding individual arbitration for disputes and a waiver of the right to participate in class actions.
DoorDash said the phrase “Terms and Conditions” is highlighted in blue text below the signup button to create user accounts and hyperlinks to a separate independent contractor agreement that includes the arbitration provision agreement in bold, all-capital letters. According to the company, the terms and conditions are immediately available to users and can be accessed by “reasonably prudent” consumers.
The argument came in the final round of briefing on DoorDash's motion to dismiss the case, which alleged that the company had made “millions of dollars” by disguising sales-tax charges in states like Delaware, New Hampshire and Montana that prohibit them.
“In reality, the amount of sales tax is simply a disguised fee to DoorDash, which DoorDash retains as revenue,” plaintiffs attorneys from Grant & Eisenhofer said in the 21-page complaint, filed in April. “Customers in tax-free states pay this charge under the incorrect impression that it is a lawful, required tax charge, when it is not.”
According to the filing, DoorDash's disclosure of its terms and conditions was buried at the bottom of its signup page, in small font, below larger logos for Google, Facebook and DoorDash, which served to “distract users, and/or possibly obscure the text if viewed on mobile devices.” The agreement, instead, included unenforceable “browsewrap” terms, under which a customer accepts a website's conditions merely by browsing the site, they said.
DoorDash and its Young Conaway Stargatt & Taylor attorneys asked U.S. District Judge Maryellen Noreika of the District of Delaware to toss the case in May. The company argued that its users were required to accept a separate agreement before they can access the service and cited to decisions from “many courts,” which approved such an arrangement.
The plaintiffs, DoorDash said, had never disputed the enforceability of the underlying class-action waiver.
“Multiple courts have held that the class-action waiver in DoorDash's [independent contractor agreement] is enforceable and compelled arbitration on an individual basis,” the company said in its brief. “And multiple courts have held that the class-action waiver in DoorDash's ICA is enforceable and compelled arbitration on an individual basis. … This court should do the same.”
The plaintiffs, Ashley Moore and Greg Safarian of Delaware, are represented by Kyle John McGee of Grant & Eisenhofer and Elena C. Norman of Young Conaway and Joshua S. Lipshutz and Michael Holecek of Gibson, Dunn & Crutcher.
The case is captioned Moore v. DoorDash.
➤➤ Want to ensure you never miss a litigation story from Law.com? Follow Litigation
This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.
To view this content, please continue to their sites.
Not a Lexis Subscriber?
Subscribe Now
Not a Bloomberg Law Subscriber?
Subscribe Now
NOT FOR REPRINT
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
You Might Like
View AllBeyond Meat Faces Shareholder Suit Over Ability to Produce Product at Scale
New Derivative Suit Says Kraft Heinz Shareholders Were Misled on Post-Merger Losses
3 minute readSupreme Court Will Again Be Focus of IP World in 2023
Trending Stories
Who Got The Work
Michael G. Bongiorno, Andrew Scott Dulberg and Elizabeth E. Driscoll from Wilmer Cutler Pickering Hale and Dorr have stepped in to represent Symbotic Inc., an A.I.-enabled technology platform that focuses on increasing supply chain efficiency, and other defendants in a pending shareholder derivative lawsuit. The case, filed Oct. 2 in Massachusetts District Court by the Brown Law Firm on behalf of Stephen Austen, accuses certain officers and directors of misleading investors in regard to Symbotic's potential for margin growth by failing to disclose that the company was not equipped to timely deploy its systems or manage expenses through project delays. The case, assigned to U.S. District Judge Nathaniel M. Gorton, is 1:24-cv-12522, Austen v. Cohen et al.
Who Got The Work
Edmund Polubinski and Marie Killmond of Davis Polk & Wardwell have entered appearances for data platform software development company MongoDB and other defendants in a pending shareholder derivative lawsuit. The action, filed Oct. 7 in New York Southern District Court by the Brown Law Firm, accuses the company's directors and/or officers of falsely expressing confidence in the company’s restructuring of its sales incentive plan and downplaying the severity of decreases in its upfront commitments. The case is 1:24-cv-07594, Roy v. Ittycheria et al.
Who Got The Work
Amy O. Bruchs and Kurt F. Ellison of Michael Best & Friedrich have entered appearances for Epic Systems Corp. in a pending employment discrimination lawsuit. The suit was filed Sept. 7 in Wisconsin Western District Court by Levine Eisberner LLC and Siri & Glimstad on behalf of a project manager who claims that he was wrongfully terminated after applying for a religious exemption to the defendant's COVID-19 vaccine mandate. The case, assigned to U.S. Magistrate Judge Anita Marie Boor, is 3:24-cv-00630, Secker, Nathan v. Epic Systems Corporation.
Who Got The Work
David X. Sullivan, Thomas J. Finn and Gregory A. Hall from McCarter & English have entered appearances for Sunrun Installation Services in a pending civil rights lawsuit. The complaint was filed Sept. 4 in Connecticut District Court by attorney Robert M. Berke on behalf of former employee George Edward Steins, who was arrested and charged with employing an unregistered home improvement salesperson. The complaint alleges that had Sunrun informed the Connecticut Department of Consumer Protection that the plaintiff's employment had ended in 2017 and that he no longer held Sunrun's home improvement contractor license, he would not have been hit with charges, which were dismissed in May 2024. The case, assigned to U.S. District Judge Jeffrey A. Meyer, is 3:24-cv-01423, Steins v. Sunrun, Inc. et al.
Who Got The Work
Greenberg Traurig shareholder Joshua L. Raskin has entered an appearance for boohoo.com UK Ltd. in a pending patent infringement lawsuit. The suit, filed Sept. 3 in Texas Eastern District Court by Rozier Hardt McDonough on behalf of Alto Dynamics, asserts five patents related to an online shopping platform. The case, assigned to U.S. District Judge Rodney Gilstrap, is 2:24-cv-00719, Alto Dynamics, LLC v. boohoo.com UK Limited.
Featured Firms
Law Offices of Gary Martin Hays & Associates, P.C.
(470) 294-1674
Law Offices of Mark E. Salomone
(857) 444-6468
Smith & Hassler
(713) 739-1250