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Expert Bio

Primary Area of Expertise

Claims Handling Standards of Care

Expert Witness Profile

Amy Johnson, JD, is a national expert and insurance consultant, litigator, former Director, Property & Casualty Claims/Assistant Claim Counsel at a national insurance company, and certified mediator, who provides services and testimony on claims and lawsuits involving insurance coverage, bad faith, and insurer customs and practices. Ms. Johnson’s experience extends across all layers of coverage, including primary, umbrella, and excess, and all product lines, including third-party general liability, errors & omissions, directors and officers, professional liability/risk, builder’s risk, employment practices liability, first-party commercial property, personal umbrella, surety bonds, and not-for-profit healthcare liability. She also provides consultation on pre-suit and litigated coverage matters and claims, and training on how to handle those claims.

Ms. Johnson has a distinguished background and the experience to understand, evaluate, and explain complex coverage issues, and address extra-contractual exposures faced by carriers. She has a unique and effective approach to claim handling and strategy, in order to facilitate resolution of claims, on behalf of both the policyholder and the carrier.

Ms. Johnson’s experience has been developed over 25 years of insurance coverage expertise on first- and third-party liability insurance claims, high exposure and complex claims, underwriting issues, and claim handling, as a litigator and trial counsel on coverage and bad faith cases in multiple jurisdictions, Director, Property & Casualty Claims/Assistant Claim Counsel, author of over numerous articles, and presenter and speaker at insurance conferences across the country.