Creating pervasive culture at home and abroad
High-level compliance professionals discuss the need for communicating compliance and ethics protocol across multiple arenas and how to get the buy in from your workforce.
October 04, 2013 at 06:17 AM
3 minute read
The original version of this story was published on Law.com
Impressing the importance of ethical and compliant corporate culture is a challenging task. Taking policies and laws that are developed at the executive level and making them digestible for employees on the front lines takes combination of grit and empathy to get right. Those challenges are multiplied for compliance and legal departments at international companies, who need to translate the corporate way of being across disparate languages and cultures.
During the Women, Influence and Power in Law conference, three high-level compliance professionals discussed the need for communicating compliance and ethics protocol across multiple arenas and how to get the buy-in from your workforce. Members of the esteemed panel – Indrani Franchini, VP and chief compliance officer of Hess Corporation, Ashley Watson, senior vice president, chief ethics and compliance officer of HP and Sherry Williams, SVP and chief compliance officer of Halliburton Co. – discussed the underpinnings of corporate compliance and the challenges disseminating it across their work force. The session was moderated by Tamika Tremaglio, principal at Deloitte Financial Advisory Services Practices.
To more efficiently engage workers with compliance, it's about setting tone from the top down.
“I need all 14 thousand people at Hess to set that tone, and figuring out how you get that tone set is really important,” Franchini said. But getting that message from the compliance office to the production line requires strategy. Williams pointed out that while she might be creating and reviewing compliance policy, the message needs to be delivered by the direct supervisors of those the rules are targeting, the people who influence their promotions, compensations and movement within the company.
In regards to determine the success of a compliance operation, Williams' compared it to trying to prove a negative. She said that most organizations want metrics, and because compliance adherence is not necessarily conducive to numbers on a page it's often hard to prove a strategy is working in an accessible way.
“I can tell you we are doing a good job because no one went to jail, but if one person goes to jail it doesn't necessarily mean we're doing a bad job,” Williams said.
When your company has supply chain partners or properties in many part of the world you need to make sure that the workers abroad understand their ethical standards, even when local customs might make them seem out of touch or even insulting. “When you're international, getting the U.S. mentality out of your head is essential to making a difference in compliance,” Watson said.
Obviously the challenges of organizing and disseminating a compliance strategy is a complex and daunting task for anyone, but these three women, representing the consumer product and oil and gas industries, but gender is another hurdle for them to overcome. Boardroom politics are not always tolerant to the perceived “softness” of female professionals, but all the women on the panel agreed it was possible to use those prevailing stereotypes to their advantage. “The fact that I have a soft outside and an extremely hard inside can be helpful, I will be really nice to you but there no moving me and everyone knows it,” Watson said.
Regardless of gender, these three women have one of the toughest roles in corporate law, but with their determination, they're turning compliance and ethics plans into international pervasive corporate cultures.
This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.
To view this content, please continue to their sites.
Not a Lexis Subscriber?
Subscribe Now
Not a Bloomberg Law Subscriber?
Subscribe Now
NOT FOR REPRINT
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
You Might Like
View All![Compliance With EU AI Act Lags Behind as First Provisions Take Effect Compliance With EU AI Act Lags Behind as First Provisions Take Effect](https://images.law.com/cdn-cgi/image/format=auto,fit=contain/https://k2-prod-alm.s3.us-east-1.amazonaws.com/brightspot/25/7d/54707a6b409ca288c02206e94940/eu-artificial-intelligence-act-767x633.jpg)
Compliance With EU AI Act Lags Behind as First Provisions Take Effect
![State AG Hammers Homebuilder That Put $2,000-Per-Day Non-Disparagement Penalty in Buyer Contracts State AG Hammers Homebuilder That Put $2,000-Per-Day Non-Disparagement Penalty in Buyer Contracts](https://images.law.com/cdn-cgi/image/format=auto,fit=contain/https://images.law.com/corpcounsel/contrib/content/uploads/sites/296/2020/08/lumber-construction-resized.jpg)
State AG Hammers Homebuilder That Put $2,000-Per-Day Non-Disparagement Penalty in Buyer Contracts
3 minute read![Fired NLRB Member Seeks Reinstatement, Challenges President's Removal Power Fired NLRB Member Seeks Reinstatement, Challenges President's Removal Power](https://images.law.com/cdn-cgi/image/format=auto,fit=contain/https://k2-prod-alm.s3.us-east-1.amazonaws.com/brightspot/bd/6e/a784bcf54b9d940dfa4f2802d343/gwynne-wilcox-767x633.jpg)
Fired NLRB Member Seeks Reinstatement, Challenges President's Removal Power
![GOP-Led SEC Tightens Control Over Enforcement Investigations, Lawyers Say GOP-Led SEC Tightens Control Over Enforcement Investigations, Lawyers Say](https://images.law.com/cdn-cgi/image/format=auto,fit=contain/https://images.law.com/nationallawjournal/contrib/content/uploads/sites/398/2024/08/securities-and-exchange-commission-building-sec-2014-10_358719-767x633-1.jpg)
GOP-Led SEC Tightens Control Over Enforcement Investigations, Lawyers Say
Trending Stories
- 1'Translate Across Disciplines': Paul Hastings’ New Tech Transactions Leader
- 2Milbank’s Revenue and Profits Surge Following Demand Increases Across the Board
- 3Fourth Quarter Growth in Demand and Worked Rates Coincided with Countercyclical Dip, New Report Indicates
- 4Public Notices/Calendars
- 5Monday Newspaper
Who Got The Work
J. Brugh Lower of Gibbons has entered an appearance for industrial equipment supplier Devco Corporation in a pending trademark infringement lawsuit. The suit, accusing the defendant of selling knock-off Graco products, was filed Dec. 18 in New Jersey District Court by Rivkin Radler on behalf of Graco Inc. and Graco Minnesota. The case, assigned to U.S. District Judge Zahid N. Quraishi, is 3:24-cv-11294, Graco Inc. et al v. Devco Corporation.
Who Got The Work
Rebecca Maller-Stein and Kent A. Yalowitz of Arnold & Porter Kaye Scholer have entered their appearances for Hanaco Venture Capital and its executives, Lior Prosor and David Frankel, in a pending securities lawsuit. The action, filed on Dec. 24 in New York Southern District Court by Zell, Aron & Co. on behalf of Goldeneye Advisors, accuses the defendants of negligently and fraudulently managing the plaintiff's $1 million investment. The case, assigned to U.S. District Judge Vernon S. Broderick, is 1:24-cv-09918, Goldeneye Advisors, LLC v. Hanaco Venture Capital, Ltd. et al.
Who Got The Work
Attorneys from A&O Shearman has stepped in as defense counsel for Toronto-Dominion Bank and other defendants in a pending securities class action. The suit, filed Dec. 11 in New York Southern District Court by Bleichmar Fonti & Auld, accuses the defendants of concealing the bank's 'pervasive' deficiencies in regards to its compliance with the Bank Secrecy Act and the quality of its anti-money laundering controls. The case, assigned to U.S. District Judge Arun Subramanian, is 1:24-cv-09445, Gonzalez v. The Toronto-Dominion Bank et al.
Who Got The Work
Crown Castle International, a Pennsylvania company providing shared communications infrastructure, has turned to Luke D. Wolf of Gordon Rees Scully Mansukhani to fend off a pending breach-of-contract lawsuit. The court action, filed Nov. 25 in Michigan Eastern District Court by Hooper Hathaway PC on behalf of The Town Residences LLC, accuses Crown Castle of failing to transfer approximately $30,000 in utility payments from T-Mobile in breach of a roof-top lease and assignment agreement. The case, assigned to U.S. District Judge Susan K. Declercq, is 2:24-cv-13131, The Town Residences LLC v. T-Mobile US, Inc. et al.
Who Got The Work
Wilfred P. Coronato and Daniel M. Schwartz of McCarter & English have stepped in as defense counsel to Electrolux Home Products Inc. in a pending product liability lawsuit. The court action, filed Nov. 26 in New York Eastern District Court by Poulos Lopiccolo PC and Nagel Rice LLP on behalf of David Stern, alleges that the defendant's refrigerators’ drawers and shelving repeatedly break and fall apart within months after purchase. The case, assigned to U.S. District Judge Joan M. Azrack, is 2:24-cv-08204, Stern v. Electrolux Home Products, Inc.
Featured Firms
Law Offices of Gary Martin Hays & Associates, P.C.
(470) 294-1674
Law Offices of Mark E. Salomone
(857) 444-6468
Smith & Hassler
(713) 739-1250