Herbert Smith know-how system forms latest stage in IT overhaul
System upgrade
April 21, 1999 at 08:03 PM
2 minute read
Herbert Smith is rolling out a know-how system based on the Lotus Notes and Domino software.
The system will allow the firm to maintain a know-how database over the Internet, covering all of its international offices. It replaces the firm's last remaining legacy system – the DEC-based Trip (Text Retrieval Information Package).
Total Computer Systems is acting as consultant on the Lotus Notes and Domino installation.
The move is the latest stage of
a complete overhaul of Herbert Smith's IT infrastructure. The City firm is implementing the CMS Open practice management system, which it bought last year. The firm's property department is piloting its direct fee earner billing functions.
Herbert Smith has also made a substantial investment in 400 IBM ThinkPad laptop computers for its fee earners, in addition to the Windows NT4 operating system and Microsoft Office suite of products.
Nick Gardner, the partner in charge of Herbert Smith's IT committee, said the firm would also be looking to replace its proprietary document management system with a "modern" product over the next year. He added that it was also reviewing its use of litigation support software R-KYV.
Gardner said the development of the know-how system was the first step in creating a firm-wide intranet, which he said would eventually expand to offer Blue Flag and NextLaw-type services through extranets. He said the firm was still considering which practice areas would be best served by on-line advice systems.
He said that Herbert Smith was also looking at voice recognition systems, which he said could be implemented within the next
12-18 months.
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