As financial results are revealed, David Berragan investigates the trends of the past year and the characteristics that successful firms possess to go forward

At the close of the financial year, we reflect on what has been an exasperating period for many businesses. Economic instability has shaken the tables of many boards. Management teams have been faced with difficult decisions around direction and cost cutting, a lot of which has involved cutting the most important asset – people. We cannot say who has made the best move or the right decisions. The truth is, this recession has brought about problems never seen before.