Law firm strategy – this stuff helps a bit
Having personally failed to find much evidence that Linklaters will face more than the flakiest class action litigation for its walk-on role in the Lehman Brothers collapse, I'm instead returning to the theme of a recent leader, which argued that many law firms don't have a strategy but pretend they do. So, in no particular order, I've come up with the following handy elements for the 'doesn't suck' strategy:
March 15, 2010 at 12:48 PM
4 minute read
Having personally failed to find much evidence that Linklaters will face more than the flakiest class action litigation for its walk-on role in the Lehman Brothers collapse, I'm instead returning to the theme of a recent leader, which argued that many law firms don't have a strategy but pretend they do. So, in no particular order, I've come up with the following handy elements for the 'doesn't suck' strategy:
*Be self-critical
A plan that starts from the basis that everything is great, unsurprisingly, isn't much use. Even if the basic structure and model of your business needs only to be renewed, rather than substantially overhauled, you won't achieve much without being honest about the weaknesses and potential threats to your business. Worse, if your firm is plainly deluded about the quality of the business – which happens a lot at partnerships as they are not challenged by external shareholders – you will fail to take action to improve the situation. Who can't name half a dozen firms in the UK top 50 that are held back by lack of self-awareness and complacency? The shrewd managing partner may want to try polling partners on who they think their peer group competitors are and then try getting an external view. (Someone once told me of a handy yardstick for how your firm is seen by junior recruits: look at the second-choice firms of those applying for trainee contracts. If they are firms well below your supposed weight-class, you have a problem).
*Keep it simple
Achieving change in any organisation is a pain, and that goes double for law firms. Businesses are complex beasts made up of a mass of teams, systems and individuals, all operating with widely-varying agendas and priorities. You have little hope of breaking through that noise and effecting change without a strategy that is fairly simple and easy to understand in its broad strokes. There will be plenty of complexity in the measuring and implementation of your strategy, so the actual road map should have clarity. The other benefit is that clear strategies typically show where a business has come up with priorities rather than just chucking in loads of guff on the basis of keeping everyone happy. These messy strategies aren't really strategies, just statements of the status quo.
*Work out what makes you successful
Maybe it is that you attract the best candidates, or more likely it's because you attract the best candidates in a certain field or geography. It could be that clients like your service standards, or just that you are really cheap. Whatever it is that makes your firm successful – that which drives profits and on which the brand is built upon – it makes sense to identify it, work out if you can do it more and, just as importantly, identify the potential threats to your firm if you continue to do it. And, of course, working out what makes you successful will also provide ideas about what you're doing that has very little to do with your success. In many law firms, that will be a lot of stuff.
*Set goals and measure your achievements
A good strategy will have some fairly clear goals and, ideally, key performance indicators to let you know if you're making progress. Be careful though – there's not much point in measuring indicators if they are only weakly linked to what they're supposed to measuring. Your profits target may have been met, but that means very little if it happened because the market was booming.
*Get it done
In many ways, the big one. A bog-standard but workable strategy that is decently implemented will always trump a masterful blueprint for success that is badly implemented. No one comes up with a business strategy because they love meetings – they do it to make change happen. If you've failed this test, you've failed the whole thing.
For more, see Editor's comment: Gameplan needed.
This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.
To view this content, please continue to their sites.
Not a Lexis Subscriber?
Subscribe Now
Not a Bloomberg Law Subscriber?
Subscribe Now
NOT FOR REPRINT
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
You Might Like
View AllLatham's magic circle strikes, pay rises and EY's legal takeover: the best of Legal Week over the last few weeks
3 minute readJob losses, soaring partner profits and Freshfields exits - the best of Legal Week over the past two weeks
3 minute readMagic circle PEP hikes, the associate pay conundrum and more #MeToo - the best of Legal Week last week
3 minute readTrending Stories
- 1No Two Wildfires Alike: Lawyers Take Different Legal Strategies in California
- 2Poop-Themed Dog Toy OK as Parody, but Still Tarnished Jack Daniel’s Brand, Court Says
- 3Meet the New President of NY's Association of Trial Court Jurists
- 4Lawyers' Phones Are Ringing: What Should Employers Do If ICE Raids Their Business?
- 5Freshfields Hires Ex-SEC Corporate Finance Director in Silicon Valley
Who Got The Work
J. Brugh Lower of Gibbons has entered an appearance for industrial equipment supplier Devco Corporation in a pending trademark infringement lawsuit. The suit, accusing the defendant of selling knock-off Graco products, was filed Dec. 18 in New Jersey District Court by Rivkin Radler on behalf of Graco Inc. and Graco Minnesota. The case, assigned to U.S. District Judge Zahid N. Quraishi, is 3:24-cv-11294, Graco Inc. et al v. Devco Corporation.
Who Got The Work
Rebecca Maller-Stein and Kent A. Yalowitz of Arnold & Porter Kaye Scholer have entered their appearances for Hanaco Venture Capital and its executives, Lior Prosor and David Frankel, in a pending securities lawsuit. The action, filed on Dec. 24 in New York Southern District Court by Zell, Aron & Co. on behalf of Goldeneye Advisors, accuses the defendants of negligently and fraudulently managing the plaintiff's $1 million investment. The case, assigned to U.S. District Judge Vernon S. Broderick, is 1:24-cv-09918, Goldeneye Advisors, LLC v. Hanaco Venture Capital, Ltd. et al.
Who Got The Work
Attorneys from A&O Shearman has stepped in as defense counsel for Toronto-Dominion Bank and other defendants in a pending securities class action. The suit, filed Dec. 11 in New York Southern District Court by Bleichmar Fonti & Auld, accuses the defendants of concealing the bank's 'pervasive' deficiencies in regards to its compliance with the Bank Secrecy Act and the quality of its anti-money laundering controls. The case, assigned to U.S. District Judge Arun Subramanian, is 1:24-cv-09445, Gonzalez v. The Toronto-Dominion Bank et al.
Who Got The Work
Crown Castle International, a Pennsylvania company providing shared communications infrastructure, has turned to Luke D. Wolf of Gordon Rees Scully Mansukhani to fend off a pending breach-of-contract lawsuit. The court action, filed Nov. 25 in Michigan Eastern District Court by Hooper Hathaway PC on behalf of The Town Residences LLC, accuses Crown Castle of failing to transfer approximately $30,000 in utility payments from T-Mobile in breach of a roof-top lease and assignment agreement. The case, assigned to U.S. District Judge Susan K. Declercq, is 2:24-cv-13131, The Town Residences LLC v. T-Mobile US, Inc. et al.
Who Got The Work
Wilfred P. Coronato and Daniel M. Schwartz of McCarter & English have stepped in as defense counsel to Electrolux Home Products Inc. in a pending product liability lawsuit. The court action, filed Nov. 26 in New York Eastern District Court by Poulos Lopiccolo PC and Nagel Rice LLP on behalf of David Stern, alleges that the defendant's refrigerators’ drawers and shelving repeatedly break and fall apart within months after purchase. The case, assigned to U.S. District Judge Joan M. Azrack, is 2:24-cv-08204, Stern v. Electrolux Home Products, Inc.
Featured Firms
Law Offices of Gary Martin Hays & Associates, P.C.
(470) 294-1674
Law Offices of Mark E. Salomone
(857) 444-6468
Smith & Hassler
(713) 739-1250