New Freshfields City boss sets out plans to address 'people agenda'
Freshfields Bruckhaus Deringer's new London managing partner Mark Rawlinson has put clients and people at the centre of his plans for the office. Rawlinson, who replaced Tim Jones in the role on 1 July this year, set out his initial strategy to staff over the summer, identifying employee satisfaction and client relationship management (CRM) as two main areas of focus.
September 07, 2011 at 07:03 PM
2 minute read
Freshfields Bruckhaus Deringer's new London managing partner Mark Rawlinson has put clients and people at the centre of his plans for the office.
Rawlinson, who replaced Tim Jones in the role on 1 July this year, set out his initial strategy to staff over the summer, identifying employee satisfaction and client relationship management (CRM) as two main areas of focus.
The people agenda will focus on introducing flexible working systems that can be taken up by staff and lawyers of all levels. Meanwhile, a new CRM programme – due to be rolled out later this month – will look at how the firm can invest more in building key client relationships and cross-selling.
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