COVID-19 has not stopped in-house leaders from wanting to create systemic or incremental changes to their legal department, according to Allen & Overy's 2020 Legal Innovation Benchmarking Report published Monday.

Over 80% of general counsel want to make deep changes to their department to improve efficiency and business relationships, according to the report—a global study into how in-house legal functions are tackling change and transformation. However, those surveyed said they are still facing the old hurdles to change that were in place before the pandemic. Sixty-one percent of respondents say their in-house team lacks the capacity to make changes; 49% say they lack funding in the legal department; 48% say their attorneys are resistant to change, and 47% say there is a lack of skills to implement innovation.