From the immediate and surprise arrival of remote work to dealing with consistent uncertainty, from both a health and financial perspective, Big Law managed to rise to the occasion over the last 18 months (and counting) as the pandemic upended the industry. 

It was no accident. The leaders of these firms leaned on increased and more transparent communication, a renewed focus on employee well-being and unified efforts at collaboration to survive a remarkably difficult period. But that experience also laid the groundwork for how firms will be managed in the future.