So if law firms crave safety and profitability, what do clients crave? They certainly don’t care if the law firm is profitable other than they want to work with service providers that know how to run their businesses. As part of our ALM Global Leaders in Law program (a membership group of general counsel and their teams from legal departments across the globe), we asked members their thoughts on what they do most crave from their law firms.

What Are the Top Five Things You Crave from Your Firms?

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