8. Articulating Your Process to Demonstrate Value to Your Client

These days, clients want to know what your working methods and process. This is what distinguishes you and something you make clear in RFPs and pitches.

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Examine the task, contextualize it based on what you know, then make it more effective (meeting everyone’s goals), efficient (using less time and resources), and transparent. This is the application of Lean principles to any task. Your clients are doing the same thing with their colleagues in business units and the C-suite, and they expect it of you.

Developing a Process

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