4. Executing a Legal Project

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  It's time to think about the quality and nature of our engagements with clients. If you can be concise and helpful, the chances are that will translate into likeability. If you badger, bore or bewilder clients, the chances are you’ll be seen as just annoying. That’s one key reason why lean communications matters.
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  6. How to Speak Fluent Client

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  Each business has its own style of communications, and if you can absorb and adopt that, then your messaging will be understood and resonate.
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  7. How to Provide Additional Value (and Get Repeat Business)

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  Take your new language skills and apply them in a way that provides real value to the client. Learn from your observations, absorb the client’s language, preferred terminology and technology, and use them as if they were your own.