9. Trust: Hard To Win, Easy to Lose, Impossible to Recover
In the client world, trust is like magic dust. It makes everything work, it solves every problem, it gets your bills paid and it gets you rehired.
This premium content is locked for
Lean Adviser Legal subscribers only.
Subscribe now to receive:
- 100+ Think Lean Daily Messages
- 100+ Lean Lessons
- 27 Lean Routine Checklists
- 15 Lean Adviser Videos
- Conference Calls for Q&A with Lean Adviser Editors including
what’s coming next from Lean Adviser - Quarterly Training Sessions
Already have an account? Sign In Now
Interested in customizing your subscription with Law.com access?
Contact our Sales Professionals at 1-855-808-4530 or send an email
to [email protected] to learn more.
Read These Next
-
10. It’s Incredibly Easy to Lose the Trust of Clients - How to Avoid the Pitfalls
4. How to Give Your Clients the Gift of Trust
Taking assignments from clients is literally the opposite of taking candy from a baby. They are smart, savvy, connected and most of all, skeptical. This is why it’s incredibly easy to lose the trust of clients.
-
11. Want Success? Prioritize People Over Process
4. How to Give Your Clients the Gift of Trust
The legal industry is one of service, with nothing to sell but our people and how they apply their talent to solve client problems. For understandable reasons, law firms use legacy terms like ‘capacity management’ ‘human capital’ and ‘human resources.’ But if the talent wars have taught us anything, it’s that humans aren’t resources.
-
12. How to Plan for the Year Ahead
4. How to Give Your Clients the Gift of Trust
This is the season for business plans, budgets and compensation discussions. Goal setting, managing expectations, identifying resources, and planning methods of work-delivery -- this is essentially what law firm leaders are contemplating at the beginning of the year.
Copyright © 2024 ALM Global, LLC. All Rights Reserved.