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In previous lessons, we’ve talked about how client expectations are on the rise. As clients get more sophisticated, so does their awareness of the technology available to law firms. Law firms who don’t keep up with the latest technology trends may find that waiting for an answer to an RFP proposal is like waiting for a vintage modem to connect (can’t you still hear those distinct computer beeps followed by what seemed like never-ending static noise?). Many industry analysts have said that the pandemic spurred technology adoption in law firms that had been a long time coming.

So what are the basics? What technology issues do law firms need to address to compete in this super-connected fiber optic world?

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