1. The User Guide Series: My Law Firm Gave Me Access To This Thing, Now What?
21. Why Are Some Bills Easier to Collect than Others?
The client who gets a good outcome, on time and on budget, without any unnecessary drama, has no reason to challenge the bill. Not just no reason, but no basis or incentive.
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23. Post Pandemic Leadership Challenges — WFH
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24. Post Pandemic Leadership Challenges: Project-Led WFH
1. Aligning Your Work with Client Expectations
Don’t just look down and in, remember to look up and out. The law is a service industry, so don’t just look within the firm, look at what’s in the clients’ interests. Viewed through this prism, the question of hybrid work from home suddenly becomes a lot clearer.
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