29. Lessons for Law Firms During a Market Downturn

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  30. What Do You Think of Clients?

  4. How to Give Your Clients the Gift of Trust

  Not all firms are client-oriented. There is a spectrum spanning firms with a “commodity approach” at one end, and firms with a “professional service” approach at the other.
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  31. What Are Associates For?

  4. How to Give Your Clients the Gift of Trust

  Having established what clients are for, we ask what attorneys are for. Again, firms who get this right will navigate the downturn far better than those who don’t.
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  32. How to Bring Down Your Insurance Rates

  4. How to Give Your Clients the Gift of Trust

  Insurers are hiking rates because malpractice payouts have grown exponentially, and because they fear that hastily recruited lawyers and hybrid working will make things worse. The way to secure attractive insurance rates is to have a good claims profile, and the keys to that are all in the fundamentals.