25. Post Pandemic Leadership Challenges: What Should Law Firms Be Asking Their Clients?

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  26. Law Firms Thinking About Client Development Might Be Looking In the Wrong Place

  1. Aligning Your Work with Client Expectations

  Clients, in any industry, will always buy from aligned enterprises over unhealthy dysfunctional suppliers. Healthy, well-aligned firms with a real client focus will win over unenlightened, tension-riddled, firms.
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  27. Client Development Through Law Firm Health & Hygiene - A Practical Guide

  1. Aligning Your Work with Client Expectations

  The idea that clients can be turned into bigger clients by you developing them is a myth. It comes from the wrong place. It assumes that your firm is a perfect offering, and that the clients just need schooling to see it. That’s backwards.
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  28. Do Lawyers Even Know What They Want?

  1. Aligning Your Work with Client Expectations

  As in any job, so in law, some unpleasant parts of the job are occupational hazards. Maybe a better question for lawyers is how best to live with the job? Is there a way of practicing law, a way that’s less toxic, more fulfilling and healthier? Can law firms provide that?