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Just go ahead and say what you’re planning to do. It might feel strange, even counter-intuitive, but go ahead and share. Next time you’re speaking with your client, either about the get-go on a new assignment, or at a milestone moment, have the conversation. Tell them the plan, the expected outcome and the likely cost.

There isn’t a single client who won’t be interested and reassured by this. The same reassurance extends to you, the lawyer. There is a world of difference between navigating an assignment with a client-aligned plan and winging it.

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