How to Manage Audio Evidence for Financial Services Companies
Epiq Systems releases audio evidence management guide for the financial industry.
June 09, 2015 at 10:03 AM
2 minute read
Epiq Systems Inc., a content, software and service provider to the legal community, has published a new management guide for U.K. companies in the financial industry on how to manage audio evidence as part of the e-disclosure process.
The guide is informative for companies operating in and outside of the U.K. and the financial industry. Audio evidence is becoming increasingly important in corporate and regulatory investigations. Outside of the U.K., the forthcoming Markets in Financial Instruments Directive II (MiFID II) will require financial services firms in member countries of the EU to record all customer phone calls and retain those recordings for three years. The Financial Conduct Authority already requires U.K. financial services firms to record all telephone and mobile phone conversations that relate to client orders and transactions, much like what the Securities and Exchange Commission and the National Association of Securities Dealers require of U.S. securities dealers.
The “Quick Guides to eDisclosure Best Practice: Audio Evidence (Financial Services)“ is free with registration. The guide includes Epiq survey research, which indicates that managing audio data is a key challenge for more than one-third (38 percent) of major corporations operating in Europe. More than two-thirds (69 percent) of the survey respondents also recognize the need to improve processes to deal with the admissibility of audio evidence in court.
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