For legal departments looking to improve their e-discovery preservation processes, there are many choices on the market today, and effort is required to match department needs with a provider. One example of this due dillegence comes from software provider NetApp Inc., which recently selected Exterro Inc's e-discovery software to ease the its preservation challenges.

Before selecting Exterro to support its e-discovery preservation processes, NetApp completed a comprehensive evaluation of several legal hold software applications, according to Bill Piwonka, chief marketing officer of Exterro.

“There are a number of areas in which Exterro is strong that helped build the business case here. First, we fundamentally look at e-discovery differently than other providers in that we treat it as a business process, one that can be measured, managed and ultimately optimized,” Piwonka explained in an interview with Legaltech News. “As such, we have built our solution on top of a process engine that not only orchestrates the workflow during the preservation stage, but also unifies the rest of the process through collection, analysis, review and production.”