“My favorite Grant Gilmore quote is, ‘Law cannot be, since society never is, stable. A system which works well for a generation or a century must sooner or later come in for repairs.’ This is meant to apply to the need for law to update in response to shifts in political ideologies and social norms. I think it applies with equal force to the legal services industry’s entire food chain—from the way law is taught and practiced, to the way legal services are consumed and benchmarked. As both decision makers at organizations (e.g. clients) and lawyers see data and algorithmic programming in all aspects of their professional and personal lives, they also expect these benefits in their law practice. With technological advances driving greater automation and the self-service delivery of algorithmically tailored information, we will see improved precision and more integration of data analytics into all aspects of law.”
—Zev Eigen, national director of data analytics, Littler Mendelson
4 Trends Affecting Managed Review Services
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