Managing retention policies for paper and electronic records is essential for law firms seeking to foster robust information governance practices or prevent data security mistakes. And for many, record management solutions have been a significant part of this effort.
Not long ago, records management solutions such as OpenText’s LegalKEY dominated this space, but today, the market for such technology has become far larger—and more competitive. Companies such as FileTrail are fine-tuning their platform’s user interface and features to meet the demands of longtime LegalKEY users in a bid to capitalize on what they see as the legacy platform’s shortcomings.
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