Former Equifax Counsel: It Won't Be an 'Easy Road Back' After Breach
Charles Hoff, former senior vice president and international counsel at Equifax says there's a roadmap to follow to regaining public trust that relies on the company's own playbook.
September 21, 2017 at 10:07 AM
5 minute read
As the lawsuits and criticism continue to pile up for Equifax Inc. after the disclosure of a massive data breach impacting as many as 143 million U.S. customers, the company is scrambling to mitigate the damage.
Equifax CEO Richard Smith apologized to all affected in a Sept. 12 op-ed, promising that changes will be made. Days later, the company announced the retirement of its chief security and chief information officers.
Given the company's missteps in the wake of the incident, however, is there really a way to rebound?
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