Law firms and corporate legal departments are not immune from the rush to attach metrics to performance. In a legal business environment, where there is high pressure to drive performance while consistently reducing costs, the ability to accurately measure and tell the story of success is becoming as important as achieving it.
Relatively recently, general counsel and C-level executives might have left technology decisions to the “IT guys.” However, legal practitioners are realizing that they need to participate in making informed decisions about legal operations, from e-billing—and especially complying with global e-billing regulations—to enterprise legal management systems.
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