CLOC Reflections: 5 First-Time Attendees Give Their Thoughts Before, During and After the Institute
World-weary veterans can become dismissive of the core conference fare as being largely geared towards beginners. But that's a feature, not a bug. D. Casey Flaherty spoke with these beginners to find their unique perspective on CLOC 2018.
May 31, 2018 at 08:00 AM
1 minute read
- If we are serious about operational excellence in legal service delivery, our law department will create a dedicated legal operations role.
- Even if we have a star performer in a dedicated legal operations role, the changes we aim to make in how we deliver legal services will still take two to three times longer than we anticipate.
- The technology to help us rapidly achieve operational excellence doesn't exist (yet). There is useful tech. But it is either narrow point solutions or heavy installs requiring massive customization. There are no quick fixes.
“These are not my takeaways.”
Before
|During
|After
|Conclusion
Did they plan to attend the CLOC Institute next year? D. Casey Flaherty, a former inside and outside counsel, is a legal operations consultant and the founder of Procertas.
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