1. Establish an investigation protocol now 2. Communicate to your team and the public 3. Protect privileges 4. Review all information requests 5. Identify data sources and custodians 6. Follow production guidelines and collect data 7. Analyze data 8. Review all documentation and data 9. Produce and track all submitted data and information 10, Hire an expert team to make the entire process streamline and stress-free Aaron Vick is Chief Strategy Officer for Cicayda, a leading legal technology firm that combines powerful cloud-based eDiscovery and Legal Hold software with analytics and legal expertise. Early in his career, Aaron was part of the Rocket Science team that designed the first document research product, CaseLogistix, for the legal discovery market. After CaseLogistix's acquisition by Thomson Reuters, Aaron played an integral part in developing its Litigation Product Specialists team.