• Faster innovation that delivers new service offerings and other new ways to better serve clients.
  • Agility that enables them to better capitalize on new market opportunities as they arise and respond to challenges faster—a need that only becomes more critical as the pace of market change continues to accelerate.
  • Improved leverage by using AI and knowledge management to increase efficiency.
  • Robust risk mitigation strategies and state of the art cyber defences that enable them to better prevent, detect and recover from cyberattacks.

1. Recognize that digital transformation is a process that begins with change to a firm's culture: 2. Focus on modern, strategic platforms: 3. Extreme focus on the user experience 4. Shift resources from operations to innovation 5. Security by design: As the CEO and Co-Founder of iManage, Neil Araujo is responsible for thought leadership and product strategies that has led to iManage's market-leadership position. He was previously VP/General Manager of the ECM business at HP.