With the acquisition of OnePlace, Intapp Inc. said it has acquired the “final piece” to manage the entire client life cycle of law firms and other professional services.

On May 23, Intapp announced it acquired OnePlace for an undisclosed amount. Intapp president Dan Tacone said OnePlace will maintain its brand identity and OnePlace CEO Tim Smith will stay on as vice president of Intapp's marketing and business practice group.

Along with its CEO, OnePlace brings its client relationship management (CRM) software features that include managing follow-ups with contacts and tracking contacts' details and activity with the firm. OnePlace also provides its users with “data quality tools” to assist them in identifying the age and accuracy of contracts and company data, the completeness of all records and other criteria in an effort to work only with high-quality data.

Tacone said he expects OnePlace's experience in the professional service market to provide a trove of innovations for Intapp.

“We saw a team with real domain knowledge that could really help us to build out on our platform vision,” Tacone said.

OnePlace is one of three recent acquisitions as Intapp bids to become a “unified client life cycle solution for the professional services industry,” noted the Palo Alto, California, company in a press release announcing its latest deal.

Indeed, in April contact manager gwabbit was acquired by the software technology company. Intapp at the time said gwabbit would expand Intapp's solutions with artificial intelligence-based “relationship intelligence and automated contact management,” according to a press statement. Specifically, gwabbit's features include “gwabbit alerts” to notify attorneys of a new or updated email contact. After receiving the alert, gwabbit automatically updates the user's CRM contact information and the user can quickly update their vCard address book.

Earlier in August 2018, customer relationship management platform DealCloud became an Intapp company. In an interview, Tacone noted the platform's capabilities to track a matter's complex client relationships as essential for being appealing to law firms and more representative of their workflow.

Intapp's vision, Tacone explained, is to deliver a unified cloud-based client life cycle solution for the professional services industry. For the legal industry specifically, Intapp didn't see any CRMs in the market tailoring software to the complexities of law firms. “Our general feeling is that law firms, and more importantly the partners, have been underserved,” he said.

“In a partnership it's much more complex. It's a group of people that own the firm; it's a consensus-building environment where you don't just make a decision and everyone goes along with it.” He added, “In addition to their business model, they [law firms] aren't selling widgets. They have these multitiered relationships were there are multiple relationships in a matter.”

In turn, Tacone said, OnePlace and Intapp's previous acquisitions are complementary pieces to fully solving client retention and growth goals. DealCloud manages data, while gwabbit handles clients' updated contact information and OnePlace brings deep domain knowledge in marketing and business development technology, he explained.

After finalizing the OnePlace deal that began five months ago, Tacone said Intapp is always looking for opportunities in the market to grow “in a strategic way,” but there's no other acquisitions on the company's radar in the near future.