5 Ways Law Firm Communications Have Become More Complicated
Firms used to run on email and phone calls, but now channels like WhatsApp, Yelp and a barrage of social media platforms are changing the ways that firms have think about their communications strategies.
October 09, 2019 at 11:30 AM
1 minute read
Communication may be the building block of any good relationship, but for law firms it's also become a high-wire act that can tax resources, expose new vulnerabilities and stretch attorneys' well-being thin. And it's not like there's any getting away from it either. Clients have embraced new communications channels like WhatsApp to conduct day-to-day business while relying on platforms in the vain of Yelp to provide very public feedback on their legal team. For firms, keeping pace requires not only technical sophistication but communications savvy. Of course, sometimes it's best not to say anything at all...
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