Attorneys come and go from law firms—but so does the work. Mattern’s 2019 e-Discovery and Litigation Support Survey indicates that while the vast majority of firms are still conducting the bulk of their litigation support-related activities in-house, growing concerns around information security and difficulties with expense recovery may eventually lead to some of those tasks being outsourced.

Still, that change doesn’t appear to be in any hurry to arrive. Of the 30 law firms that responded to the survey, just under 80% indicated that their volume of on-site litigation had increased. However, it’s not a process that’s light on firm resources, with most of those services (about 55%) performed by firm employees or a combination of firm employees and outside contractors (just over 30%).

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