To paraphrase the great Ferris Bueller: Communications platforms move pretty fast—if you don’t stop and look around once in a while you could miss something. It’s not terrible advice for e-discovery providers who are regularly tasked with helping clients preserve data from rapidly evolving communications platforms such as Slack or Microsoft Teams.
But staying on top of the updates those channels are continuously making to their own framework requires the purveyors of e-discovery services to look around a little bit more often than “once in a while.” In fact, providers may have to stay in near constant contact with their counterparts in the communication technology world as well as make some key decisions about where they want to focus their energies. It helps that corporate America is sending them a strong hint.
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