While the COVID-19 pandemic may be causing some aspects of life to come to a standstill, the wheels of e-discovery continue to turn—albeit a little more slowly than they did before. To keep workflows running on schedule, e-discovery vendors may find themselves having to take a more hands-on approach in helping their homebound workers navigate an increasingly crowded information superhighway.
Wendy King, a senior managing director in the Discovery practice at FTI Consulting, referred to e-discovery professionals working remotely as “the last mile,” otherwise known as the final leg in the delivery of information. “We’re being mindful of the fact that things are going to take a little bit longer because of the fact that folks are going to have to work 100% remote now,” King said.
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