Some legal tech providers are releasing free products as they look for ways to remain relevant in the eyes of clients grappling COVID-19 disruption and a volatile economy. But as other legal tech companies undertake lay-offs or furloughs in order to stay afloat, can legal tech afford to keep the free offerings flowing?

The truth is it may depend on both the company and the industry niche it occupies. For example, signature and closing management tool provider SimplyAgree announced in March that its platform would be available free of charge through the end of June to assist law firms making the transition to remote working environments. Three months free is a long time, but the company has a certain degree of delayed gratification regularly built into its sales projections.

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