COVID-19 Is Making Corporate Law and IT Friends With Long-Term Benefits
COVID-19 forced corporate legal and IT departments to come together on remote working policies, but that relationship could carry over to the implementation of technologies after the shutdowns end.
April 30, 2020 at 01:30 PM
3 minute read
Corporate legal and IT departments haven't enjoyed much overlap throughout the years, something that may have impacted a business' companywide outlook on important issues such as cybersecurity or information governance. But that may be changing as corporate attorneys and resident IT experts seek to address both the risk and technical challenges of moving towards the remote working environment necessitated by the COVID-19 pandemic.
Susanna McDonald, chief legal officer at the Association of Corporate Counsel (ACC), framed the trend as an extension of a relationship that began as companies were trying to navigate both the policy and cybersecurity-related issues posed by privacy regulations such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
"The lawyers are talking about this with their board of directors. They are talking about cybersecurity and risk with their board of directors. … So the legal departments are getting involved and in order to be able to do that, they have to have a good relationship with the IT department," she said.
Lawyers were needed to interpret the legal nuances of the CCPA and the steps a company may have to take towards compliance, while IT departments could provide reality checks around the technical feasibility of such initiatives while laying the technical groundwork necessary for execution. Gulam Zade, CEO of Logicforce, indicated that a similar arrangement has emerged to deal with the sudden onslaught of remote working needs.
From an IT perspective, for instance, it can be more daunting to secure a network of devices spread from home-to-home than one that is centralized in a shared office space. Those same cyber vulnerabilities—some of which have already emerged in the shape of phishing scams—also raise the legal risk associated with the threat of breaches and stolen or lost data. For companies, developing a solid remote working strategy has required legal and IT departments to share notes.
"I think this has really brought the two groups together as they plan long-term plans for organizations on how they are going to deal with however long this COVID virus and the work from home situation lasts," Zade said.
But once the virus recedes and businesses potentially return to something approaching a new normal, a stronger relationship between legal and IT departments could begin bearing fruit beyond company policies or cybersecurity postures. McDonald with the ACC believes the framework companies established to assist with remote working could also yield long-term gains for legal department efficiency.
She pointed towards the implementation of technologies like remote signature solutions, which could a become a more regular fixture inside legal departments after serving as a necessary bridge in times of social distancing. McDonald also noted that remote working has actually yielded higher productivity inside some organizations, so IT departments may expected to keep video conferencing and other remote working platforms going strong even once they are no longer strictly necessary.
"We're all going to be looking at probably faster adoption of IT to help us get our job done faster and more efficiently," McDonald said.
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