COVID-19 spurred a significant uptick in video conference usage by lawyers and support staff. In response, some practice management providers are developing or licensing video conferencing software and integrating it into their platforms. But not all practice management developers are jumping on the video conference bandwagon.
To be sure, practice management companies agree video conferencing usage was growing pre-COVID-19 and will continue to be used after national stay-at-home mandates are relaxed.
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