A host of new technologies—virtual legal assistants (VLAs), lawbots, chatbots, and document automation—are becoming more commonplace with each passing day. For example, Gartner, the global research firm, predicts that by 2023 a full 33% of in-house legal departments will retain a legal technology expert whose main role will support the automation of in-house workflows. Document automation, particularly, is bridging the gap between those with legal expertise and those with technology expertise, and it yields the most immediate benefits in terms of creating efficiencies while at the same time reducing costs.

For example, the Australian corporate and commercial law firm Sierra Legal has recently launched an automation services division through which it is “combining its legal and technical expertise to design and host bespoke automated contract packages for clients,” says Michael Jeffery, a director at Sierra Legal. 

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